Unified Analytics. Resolve incidents and outages faster. BigPanda’s built-in deduplication process reduces noise by intelligently parsing incoming raw events. Enable task automation, knowledge. This means that enterprises must manage complex hybrid IT stacks comprised of traditional on-premise data centers side by side with modern IT environments (including multiple. In particular, we’ll cover the following: Incident automation. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. 3 billion events and changes per month, with our largest customers by volume sending us approximately 165 million events each. Enterprise Cloud Platform. Join us at Whiskey and WisdomIncident Intelligence is a service in BigPanda that aims to transform disparate alerts into actionable incidents. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. Users can change BigPanda’s ML-generated correlation patterns to ensure that the right alerts are always being correlated together. 19% 3 star 3% 2 star 0% 1 star 0% See all 117 BigPanda reviews 117 reviews 5 discussions Save to My Lists Claimed This profile has been claimed and optimized by. Unified Analytics. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. Why BigPanda? Read Overview. Product Releases. Another is BigPanda, a Mountain View, California-based startup developing AI to audit changes in IT environments, anticipate issues, and recommend how to fix them. Root cause changes: Uses AI/ML to identify recent changes that may be causing an incident, and provides the reasoning behind every decision in simple language. Join us at Whiskey and Wisdom Probable root cause: This leverages change integration and helps correlate all of the changes into incidents to assist ITOps. The enriched alerts are then sent to BigPanda’s Open Box Machine Learning for correlation and root cause detection. Solutions . The primary KPI, compression, ideally approaches 100%, but perfect rates can compromise accuracy—leading to misgrouped events or missed connections. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. , the leader in AIOps Event Correlation and Automation, today announced AHEAD was a winner in its first annual Partner of the Year Awards. Unified Analytics. SolutionsBigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Root Cause Changes. Solutions . This allows BigPanda’s Root Cause Changes capability to correlate incident alerts with infrastructure, applications or other. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. Enterprise Cloud Platform. This white paper introduces a new term to IT operations: “root cause change. We’ve implemented many of these practices into one of BigPanda’s key features – Root Cause Changes. The tank is full, as Chris puts it, and we’re looking forward to seeing. Just click Incidents in the menu at the top. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Contact Info: info@bigpanda. Our first offering from BigPanda U is now available: the “Getting Started with BigPanda” video series, that walks customers through a detailed tutorial of the main setup procedures of the BigPanda platform. Use the Root Cause Changes REST API to connect your organization's change records to. The console allows them to easily see and investigate incidents, analyze their impact, determine their root cause and take action on them, as well as collaborate with other team members to. A BigPanda customer once said, “If our company were on fire, we know BigPanda would be there holding the firehose with us. BigPanda’s vice president for product marketing told IDN. Root Cause Analysis: Surfaces the probable root cause of an incident in real-time, including the likely change that caused it. Enterprise Cloud Platform. , Oct. Use the Incidents API to retrieve, snooze, or resolve an incident in BigPanda. With BigPanda’s new AI-Generated Incident Analysis, incident triage and collaboration is easier and faster than ever. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. Ultimately, we were able to reduce email alerts by more than 90%. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. Solutions. Incident 360 Console. This makes it easier for BigPanda to ingest these changes and match them against associated BigPanda incidents as part of BigPanda’s Root Cause Changes capability. Automated root cause analysis. BigPanda cuts through the complexity of your monitoring stack and consolidates alerts from all of your monitoring systems. BigPanda Root Cause Changes Changes are responsible for more than 85% of incidents and outages. Unsung Heroes. And this sense of openness extends throughout other departments. BigPanda Root Cause Changes. Under the hood, BigPanda harnesses AI/ML to suggest a suspected root. 400 changes per minute and 50K changes per week. Jump to Content. Real-time Topology Mesh. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. io | 650-562-6555. The most forward-thinking organizations trust BigPanda. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Learn about BigPanda’s Root Cause Analysis features, which help you reduce downtime and spend your efforts on work instead of blame. BigPanda today announced that it. Incident 360 Console. Root Cause Changes. Incident 360 Console. BigPanda’s Event Enrichment Engine creates high-quality incidents that deliver tangible benefits to ITOps, NOC and DevOps/SRE teams across the incident management lifecycle. BigPanda Root Cause Changes Changes are responsible for more than 85% of incidents and outages. APIs are core to automating repeated incident response. Enterprise Cloud Platform. Unified Analytics. Here you can track and manage all of your active incidents – no matter what system they’re coming from: Nagios, New Relic, Pingdom, Zabbix, CloudWatch. Check out the Integrations documentation to learn how to integrate your monitoring, collaboration, change, and topology tools with BigPanda. Location where the log files are saved. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Sort the search results by: - Last changed date - Status - Created (date) -. Bungie - Groundbreaking Game Universes Supported by BigPanda. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. Event moderator and BigPanda Regional VP of Professional Services Sales Jordan Gamble carried the sinking ship analogy a step further. Incident 360 Console. Without Root Cause Analysis (RCA) techniques that are built for these modern IT environments, teams must go on a scavenger hunt, manually sifting through thousands of IT alerts and changes to triangulate on the root cause. Change integrations allow BigPanda to receive records from your change systems. Unified Analytics. BigPanda is proud to announce its newest partnership with Optm, a leading next-generation services and solutions provider. Product Releases. Locate the handler_rootHandler section of the configuration file. Read and write permissions are required to access the new location. Uses AI/ML to identify recent changes that may be causing an incident, and provides the reasoning behind every decision in simple language. Vancouver, Utah, Tokyo, San Diego (v2. BigPanda’s OBML also uses the enriched data to surface probable root cause – including root cause changes. Finally, BigPanda. Product Releases. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Unified Analytics. Solutions. Identifying the root cause of a poorly performing application is one of the biggest challenges for enterprise IT Ops, NOC, DevOps and SRE teams. BigPanda’s Incident 360 Console is the “single pane of glass” for IT operations teams. BigPanda takes the guesswork out of IT infrastructure because of its compatibility. His career also includes sales leadership roles at CA, Medallia and Quest Software. ”BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. By default, the incident identifier is a combination of the correlating events’ primary and secondary properties. The BigPanda and Ansible ® integration provides just one integration making it easy to evoke automation from BigPanda that meets security standards. BigPanda’s OBML also uses the enriched data to surface probable root cause – including root cause changes. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Root Cause Changes automatically reveals the changes most likely to have caused. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Syapse is a real-world evidence software company working with health systems and life science. Enterprise Cloud Platform. and determine the cause-and-effect relationships between alerts. The color coding and simple format of the Dashboards tab is designed for a NOC wall or extra monitor displays to make passive monitoring of key environments easy. The Good Old Days of CMDBs To be clear, root cause analysis was never easy. Incident 360 Console. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. ”Root Cause Changes. So, if you’re looking for an AIOps solution to your cloud needs, BigPanda can help. Real-time Topology Mesh. This is a win for IT operations teams, their enterprises, and most importantly, their customers. Product Releases. Change approval – The final step in the ITIL change management process is the change approval. Incident identifiers are created based on the tags and event data sent to BigPanda for each event. Unified Analytics. DevOps and SRE. ” Elik Eizenberg shows how cloud-native technologies and continuous delivery processes have intensified the pace of IT infrastructure and software changes. In this article, we’ll explore how this is the case by discussing some high-value AIOps use cases and examples. Alert Intelligence is the act of collecting, cleaning, and preparing data for AIOps processing. Real-time Topology Mesh. ”. BigPanda’s Incident 360 Console is the “single pane of glass” for IT operations teams. Purposely built for IT Ops teams, Unified Analytics allows for in-depth analysis and rapid decision-making. This data is filtered, correlated and presented in the context of the incidents you are working on. Navigate the Unified Search Tab. BigPanda provides both standard and custom dashboards to help you identify and visualize trends within your monitoring process. Hybrid cloud. This may be hard to spot if the initial problem caused a cascade of effects or multiple issues occurred at once. Solutions . But it was, in many ways, simpler in the past. Unified Analytics. , the leader in AIOps Event Correlation and Automation, today released the findings of a new report titled “The Modern IT Outage: Costs, Causes and Cures,” which. BigPanda uses Open Box Machine Learning to correlate alerts, changes and topology data together to reduce IT noise by 95%+. Enterprise Cloud Platform. Why BigPanda? Read Overview. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Having trained and worked alongside NOC techs and L2s and L3s for many years, I can say without exaggeration that these teams are some of the hardest working teams inside IT. Root Cause Changes: BigPanda’s platform expansion equips IT Ops, NOC, and DevOps teams, for the first time, with the tools to contend with the thousands of regular application and infrastructure. BigPanda was architected from the ground-up to provide best-in-industry uptime and performance. When you have alerts coming in from a variety of domains, it can be difficult to correlate them. Enterprise Cloud Platform. Incident 360 Console. Change related root cause: BigPanda aggregates change data from different change feeds and tools, including continuous integration, continuous deployment, change management and auditing. BigPanda can also identify the root cause of incidents that are logged into ServiceNow. When satisfied with your tag settings, select Create Tag. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Root Cause Changes. They support every enterprise IT Ops solution, including integrations related to monitoring, change, topology and collaboration. BigPanda’s. Enterprise Cloud Platform. A real-life example: BigPanda Root Cause Changes We’ve implemented many of these practices into one of BigPanda’s key features – Root Cause Changes . This is where BigPanda comes in. Topology View: topology: View, upload, or edit topology maps via API, and view the Topology section in incident details. Incident 360 Console. Product Releases. Automated collaboration tools mean that team members are. The Incident 360 Console makes it easy to identify the alerts associated with root cause. Post-enrichment, enriched alerts are passed on to BigPanda’s OBML which leverages the added context to correlate the alerts into high-quality incidents, reducing IT noise by over 95%. This can be obtained by creating the desired filter in the corresponding table view. BigPanda Root Cause Changes Changes are responsible for more than 85% of incidents and outages. Now, with BigPanda Root Cause Changes, they do. This is traditionally a post-mortem practice used to improve processes. Product Releases. Product Releases. BigPanda’s vice president for product marketing told IDN. The primary and secondary properties are key fields used for normalization, deduplication and correlation of events in BigPanda. Solutions. Root Cause Changes. Enterprise Cloud Platform. Learn more. Product . Incident 360 Console. Then, it allows operators to automatically calculate values and populate them into these tags. Mohan is the VP of Product Marketing at BigPanda. Fields can be customized and adjusted to fit your incident management needs. BigPanda automates different aspects of incident management—including ticketing, sharing with chat and notification tools and custom workflows—so that IT Ops, NOC, DevOps and SRE teams don’t waste time on manual tasks. BigPanda has been helping option 1 and option 2 organizations—including some of the largest ones in the world—build better boats for years,. 5000 list for 2022, the most prestigious ranking of the fastest-growing private. Download today! Outages can cost your business up to $25,000 per minute. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. It also provides ML-driven insights like probable root cause and business impact, which accelerate remediation. However, we’re also taking a purposeful look at the types of incidents that are generated. BigPanda provides tools to quickly isolate an incident’s root cause. In essence, AIOps elevates the efficiency of observability, monitoring, and event management. BigPanda helps organizations prevent and resolve IT outages. Root Cause Changes. Real-time Topology Mesh. Your teams might be stressed or overwhelmed trying to solve the alerts manually before they escalate. BigPanda automatically analyzes information from your CI/CD and change tools, and matches it to your monitoring alerts, to quickly identify the root cause changes. Hybrid cloud. Without correlation, there are alerts coming in with little context. Unified Analytics. (“BigPanda,” “we,” “us” or “our”) and govern your use of and access to BigPanda’s Autonomous. For example, show alerts that come from Nagios, Datadog, etc. Enterprise Cloud Platform. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. BigPanda is still receiving events—we’re still sending them through maintenance APIs, enriching them with tags, etc. Real-time Topology Mesh. BigPanda is the only AIOps solution that automatically analyzes the information collected from all the change tools, including CI/CD tools, and correlates it to all the monitoring alerts collected, to quickly identify root cause changes and enable immediate resolution. Solutions. BigPanda Product Owner | Associate – Learners who earn this certificate have demonstrated their ability to administer the BigPanda console for. By leveraging AI and machine learning, BigPanda can get more intelligence out of your existing. BigPanda augments Datadog’s root cause anomalies capability by using Generative AI to enrich Datadog events and Service Map with third-party event data, change data, CI/CD, CMDB, and external service maps. AIOps platforms must therefore digest topology (for infrastructure-related causes) and change data (for change-related causes). We take privacy and security seriously at BigPanda. Real-time Topology Mesh. Solutions. 5 Million Per Hour . The Incident Feed. , a leader in Algorithmic Service Operations solutions for enterprise IT, announced today that it has raised an additional $23 million in Series B funding – expanding the round to a total of $49 million. The BigPanda SaaS solution is available on the Datadog Marketplace. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. BigPanda’s Unified Analytics platform is a built-in data platform that provides IT operation leaders visibility into their operations to identify efficiency opportunities and drive operational. Real-time Topology Mesh. The latest round of funding and BigPanda’s subsequent Unicorn status are emblematic of this cycle of passion. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. Centralized communications. Tags - the properties that indicate when alerts are related. Take self-service to the next level Learn how BigPanda APIs are easy to use and empower your custom solutions and two-way integrations in this video. It can also act as a smart assistant for ITOps, SREs, and DevOps teams, greatly reducing stress and improving incident response. This feature, called Root Cause Changes , is tunable to help response teams hone in on the right causal factors quickly in a way that best suits their business. BigPanda integrates with your change feeds to collect change data such as managed changes, code deployments, software updates, confi. Sanjay is a visionary. . BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. This includes automatically identifying changes to infrastructure and applications that cause most outages and incidents today, as well as lower-level infrastructure problems. This makes it easier for BigPanda to ingest these changes and match them against associated BigPanda incidents as part of BigPanda’s Root Cause Changes capability. Change approval – The final step in the ITIL change management process is the change approval. Why BigPanda? Read Overview. Debian/Ubuntu. Root Cause Changes. The BigPanda and Ansible ® integration provides just one integration making it easy to evoke automation from BigPanda that meets security standards. Experiment 2: Correlated and enriched IT alerts + LLMs Our second test started by ingesting the same twenty-three alerts across multiple monitoring sources and technology stacks. 1, 2022 — BigPanda, Inc. Root Cause Changes. When you integrate your CI/CD. BigPanda’s Partner of the Year annual awards program recognizes the top-performing organizations that demonstrate excellence in innovation, customer service. Read More. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. A real-life example: BigPanda Root Cause Changes We’ve implemented many of these practices into one of BigPanda’s key features – Root Cause Changes . If BigPanda has found a change to be highly correlated with an incident, it will appear at the top of the change table and in the Overview tab as a Potential Root Cause Change. BigPanda uses algorithms to correlate and suggest changes that may have caused an incident. BigPanda’s Root Cause Changes feature aggregates change data from all your change feeds and tools, including CI/CD, Change Management and Auditing. Unified Analytics. Real-time Topology Mesh. Incident 360 Console. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. Enterprise Cloud Platform. Solutions. Speed is the name of the game, and by swiftly identifying root causes, organizations can tackle changes, system failures, and other issues with ease, cutting downtime significantly. Review our policies to see just why you can trust us with your business. Make sure that the BigPanda Agent has started by running the following command. GMT. To maintain optimal system health, the BigPanda rate limitation for Root Cause Changes is capped at max. Solutions. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. Positive impact on your business: Reduced operating costs: BigPanda eliminates the need for long and expensive bridge calls. Root Cause Changes (RCC) dramatically speeds up the process of identifying the changes that cause outages and incidents in your environments. This is critical given that up to 85% of performance-related incidents are caused by a change. SAN FRANCISCO, October 1, 2020 — BigPanda, Inc. Enterprise Cloud Platform. BigPanda makes it simple to integrate with any monitoring alert sources with Open Integration Hub. Contact Info: info@bigpanda. Root Cause Analysis: Identify changes in infrastructure and applications and pinpoint root. This prompts Catchpoint to forward. BigPanda's new integration with HipChat via HipChat Connect helps DevOps teams solve both their noisy alerting and noisy ChatOps problems. Product Releases. Uncheck the Active box. Incident 360 Console. They use AI/ML to perform root cause analysis of system changes, topology, and incident timelines. BigPanda simplifies incident response for IT Operations, with pre-built integrations and an easy learning curve for operators. Unified Analytics from BigPanda provides deep visibility into KPIs, metrics, and trends that SREs and ITOps teams can use to drive continuous optimization. BigPanda’s Resources for Navigating Change Through the AI Revolution. Enterprise Cloud Platform. It expanded AIOps capabilities and launched Root-Causes Changes in 2019. Real-time Topology Mesh. Solutions . Event correlation focuses on compressing numerous events into a reduced number of incidents, aiming for clarity on root causes and their symptomatic effects. Customers such as Intel, TiVo, Warner Media and Workday rely on BigPanda to. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Changes are responsible for more than 85% of incidents and outages. Incident 360 Console. Data types can vary, but you should prioritize ingestion of alerts (for actionable triggers) as well as change and topology data (for root cause analysis). BigPanda integrates with your change feeds to collect change data. Unified Analytics. Click New Incident Tag. BigPanda can help you maximize your observability investment. Real-time Topology Mesh. Environments can be used to filter the incident feed, or can be used to create dashboards, set up sharing. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. As your business grows and adds applications and digital offerings. Learn more This update incorporates more dimensions, categories, and real-time identification of specific changes associated with the creation of an incident, which can. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Use the Root Cause Changes REST API to connect your organization's change records to. Enterprise Cloud Platform. Unified Analytics. Root cause analysis is the process of identifying the root causes of system errors or problems. Securing organizational commitment enhances the quality of alerts and incident response. BigPanda identifies both root cause changes and infrastructure-related root causes. Find out how BigPanda integrates and analyzes information. Hyper growth—like what BigPanda is poised to do— creates a monumental shift in the way things are done and how people communicate. It enriches alerts with better context and allows response teams to work smarter, not harder. Integrate tools with BigPanda - Integrations keep your systems in sync with BigPanda. Root Cause Changes. Real-time Topology Mesh. How BigPanda automates Root Cause Analysis That is why BigPanda’s new Root Cause Changes is such an important feature. Analytics Reports— provide on-demand snapshots of your data for a specific period of time, which helps you visualize historical trends in your monitoring data and identify problem. Root Cause Changes. Root Cause Changes. Exact duplicate matches add clutter to the system and a. Level-0 Automation: Shrinks MTTR by automating key incident response workflows, including creating notifications, tickets and war rooms. That’s where BigPanda provides the solution. The company will meet with Gartner customers and analysts during the virtual conference, showcasing its AIOps. Product Releases. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Find out how the BigPanda AIOps Event Correlation and Automation platform can help. Organizations across all industries have embarked on complex, multi-year cloud adoption and digital migration journeys. Using our Open Integration Hub , we aggregate change data from all change feeds and tools, including CI/CD, Change Management and Auditing. Column Mapping: Rename specific ServiceNow Columns when mapping. “BigPanda’s new offering puts, for the first time, the root-cause change behind an outage at the IT Ops teams’ fingertips, slashing mean-time-to-resolution and improving the performance of. Unified Analytics. BigPanda then processes and correlates the alert data from Dynatrace to create and maintain. Rapid Root Cause Analysis dramatically condenses the time i. Locate the handler_rootHandler section of the configuration file. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. Why BigPanda?Root Cause Changes. Alert Intelligence takes the mess of noisy, low-quality alert payload data and converts it to enriched, high-quality alerts. Product Releases. Incident 360 Console. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. Product Releases. Enterprise Cloud Platform. Powered by Open Box Machine Learning, BigPanda captures alerts, changes and topology data from all your disparate tools and uses machine learning to reduce IT noise, detect incidents and outages, and surface their probable root cause, in real time. It’s called Quick reads and we are pretty sure these are going to be. BigPanda puts probable root cause at the IT Ops teams’ fingertips. Bryan brings 20 years of experience to the company, most recently as VP of Sales for AppDynamics. Product Releases. Product Releases. Roles: Access level and permissions that the user has in BigPanda. Enterprise Cloud Platform. Root Cause Changes. Incident 360 Console. BigPanda also includes Root Cause Analysis that combines change and topology data. Incident 360 Console. Incident 360 Console. We have a package to suit every enterprise’s needs—whether your BigPanda deployment encompasses the entire IT environment or a partial solution for a subset of a team now, with plans to roll it out to your. BigPanda Incident Intelligence and Automation, powered by AIOps, supports companies. Enterprise Cloud Platform. If BigPanda has found a change to be highly correlated with an incident, it will appear at the top of the change table and in the Overview tab as. Improved performance and availability: By drastically reducing the amount of time required to investigate incidents and outages, application performance. Unified Analytics. to identify and surface root cause changes right alongside that incident. Around 85% of incidents are caused by changes. Users can change BigPanda’s ML-generated correlation patterns to ensure that the right alerts are always being correlated together. BigPanda’s Incident Intelligence service provides a powerful AI/ML-driven alert correlation engine that can help identify incidents in real-time, accelerate triage by adding business context and business logic, and surface probable root cause. Datadog will offer an in-product “integration tile” to make integration with BigPanda fast and intuitive, allowing users to feed machine learning-driven root-cause changes back to Datadog. Incident 360 Console. ” There is no better way to describe our partnership with every customer. Best practices for correlation. SAN FRANCISCO, Aug. Send change data from ServiceNow to suggest potential root cause for BigPanda incidents. The primary and secondary properties are key fields used for normalization, deduplication and correlation of events in BigPanda. BigPanda not only grew its footprint with existing customers last year, but also saw a five-time year-over-year increase in deals valued at over $1 million. Incident 360 Console. Enterprise Cloud Platform. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. Incident 360 Console. The Open Integration Manager is available for use with Zabbix. Real-time Topology Mesh.